Casquette Snapback classique « L'ours »

1-YEAR LIMITED MANUFACTURER’S WARRANTY

We provide a 1-year manufacturer’s warranty on all products. This warranty covers manufacturing defects but does not include damage caused by misuse, abuse, normal wear and tear, or exposure to the elements. Prolonged exposure to sun, cold, or heat can degrade the product; therefore, products should not be left outdoors. Weather-related damage is not covered under this warranty. Proof of purchase is required to initiate a warranty claim.

To request a warranty replacement for a defective product, please contact us at support@zoo.golf with the following details:

Products deemed defective under the warranty will be replaced promptly.

If you’re not completely satisfied with your product, you can return it within 90 days of purchase for a full refund.

Refunds will be issued for the purchase price (excluding shipping costs) and processed to the original payment method. Customers are responsible for return shipping costs.

To initiate a return, please email us at support@zoo.golf with a brief explanation of why you’re returning the product. Do not ship items back without contacting us first—this ensures we can track and process your return efficiently.